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Cotrav Agent Role Structure

This document defines the service-specific role hierarchy, responsibilities, and access controls for the Agent Management Portal.

Roles	Services
OPS Billing Invoice Payment Admin Different Section* *Sales	Taxi Train Bus Flight Hotel Visa

Flight-Agent	Flight-Billing	Flight-Invoice	Flight-Payment	Flight-Admin
* flight.create * flight.accept * flight.reject * flight.assign * flight.book	* flight.bill.create * flight.bill.validateACC * flight.bill.validate * flight.bill.payment	* flight.inv.create * flight.inv.validate * flight.inv.payment		* flight.create * flight.accept * flight.reject * flight.reject * flight.assign * flight.bill.create * flight.bill.validateACC * flight.bill.validate * flight.bill.payment * flight.inv.create * flight.inv.validate * flight.inv.payment flight.bill.view flight.inv.view